Crum & Forster Selects Origami Risk for Claims

The SaaS solution will let Crum & Forster to offer enhanced speed, efficiency, quality, and best-practice service capabilities to its claims processes for both personal and commercial lines.

(Image source: Crum & Forster homepage.)

Crum & Forster (Morristown, N.J.), a national property and casualty specialty insurance company, has selected Origami Risk’s (Chicago) multi-tenant, SaaS claims solution for claims adjudication, reporting, and the delivery of enhanced client services.

Origami Risk reports that Crum & Forster sought ways to enhance service and drive greater efficiencies across all areas of its business. Origami says its solution answers Crum & Foster’s needs, brining state-of-the-art automation, intuitive tools, and functionality that will help streamline the company’s claims process, while adding robust capabilities and resources for its adjusters, policyholder clients, and network of independent agents, brokers, and wholesalers.

Chris Bennett, President, Core Solutions, Origami Risk.

Origami adds that its SaaS solution will enable Crum & Forster to bring enhanced speed, efficiency, quality, and best practice service capabilities to its claims processes for both its commercial and personal property/casualty lines of business. Additionally, the ability to integrate Origami’s claim solution into its varied operations supports Crum & Forster’s focus on delivering a consistent level of exceptional service to its diverse clientele and growing number of policyholders throughout the U.S., the vendor says.

Modern, Scalable Technology

“We’re delighted that Crum & Forster has selected our versatile, true SaaS insurance technology solution for their claims administration processes, and we look forward to collaborating with their team on its implementation across all lines of its property/casualty business,” comments Chris Bennett, president, Core Solutions division, Origami Risk. “Over the years, we have consistently helped our clients drive efficiencies and improve performance through a steady stream of innovation and by tailoring our tools and functionality to their individual needs. Origami provides the property and casualty market with modern, scalable technology to help carriers drive speed to value.”

Origami Risk offers a full suite of end-to-end, integrated SaaS solutions for policy, rating, billing, loss control and claims administration, reporting, and analytics, along with a comprehensive digital engagement experience for all internal and external stakeholders.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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