Croatia Osiguranje Selects Sapiens to Support Digital Transformation

With a fully digital platform, the insurer will be able to expand its offerings by launching new lines of business, products and services, using Sapiens’ product factory.

(St. Mark’s Church, Zagreb. Image credit: Goran Horvat.)

Croatia Osiguranje (Zagreb), a Croatian insurer in operation for over 135 years, has selected Sapiens’ (Holon, Israel) IDIT Suite for Property & Casualty and Sapiens ReinsuranceMaster, as well as other tools, for its digital transformation program.

Davor Tomašković, CEO, Croatia Osiguranje.

Sapiens’ solutions will be used to support digitalization of the insurer’s entire property/casualty and health insurance segments, as well as claims handling. Sapiens’ technology is expected to further increase the productivity of Croatia Osiguranje’s sales force and speed its time to market, while also optimizing business operations through business process simplification and automation, according to a vendor statement.

“This significant investment in Croatia Osiguranje’s digital presence and future supports our ambition to retain and increase our company’s competitive advantage,” comments Davor Tomašković, CEO, Croatia Osiguranje. “The new solutions will help our company, which possesses over 135 years of tradition, enter a new era of growth and development. Croatia Osiguranje will be ready to meet the demands of the dynamic market we operate in today, and tomorrow.”

Fully Digital Platform

Roni Al-Dor, President and CEO, Sapiens.

Sapiens report that its solutions will deliver a fully digital platform, including business intelligence. As a result of the initiative, Croatia Osiguranje will be able to expand its offerings by launching new lines of business, products and services, using Sapiens’ product factory, the vendor says.

“Many insurers, such as Croatia Osiguranje, are embracing the importance of digitalization to stay ahead of their competitors, while increasing efficiencies and offering a unique customer experience,” said Roni Al-Dor, Sapiens president and CEO. “We are excited to be partnering with Croatia Osiguranje for this transformation and Sapiens looks forward to many years of fruitful collaboration.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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