Croatia osiguranje Launches New Digital Brand LAQO with Sapiens IDITSuite

Sapiens and CROSIG have implemented Sapiens IDITSuite for P&C in record time, allowing faster time to market and better digital proposition.

(Statue of St. George, Art Institute, Zagreb. Image source: Filip Filipovic.)

Croatia osiguranje (CROSIG, Zagreb), a Croatian insurer operating in the Balkan/Adriatic region for over 135 years, has launched a successful go-live with LAQO, the carrier’s new full digital solution for motor insurance, using Sapiens (Holon, Israel) IDTSuite as its core technology platform.

Davor Tomašković, CEO, Croatia osiguranje.

Sapiens reports that the go-live of LAQO, with Sapiens IDITSuite for P&C, is the first of three stages of CROSIG’s full digital program, and is already yielding positive results for insurer. In the next phases, CROSIG will use Sapiens’ solutions enhance the insurer’s entire property/casualty business, including digitalizing claims handling. Sapiens says its technology is expected to further increase the productivity of CROSIG’s sales force and speed up its time to market, while optimizing and simplifying business operations.

“With its smart digital solution, LAQO, Croatia osiguranje is responding to the challenges of the new world of digitization that is leading the market,” comments Davor Tomašković, CEO, Croatia osiguranje. “We are leveraging today’s best practices with the most advanced technology for insurance and raising the level of digitalization of the insurance market. We plan to go live in the future with additional lines of business, and to become an even more integrated and agile insurance enterprise than today.”

Enabling Rapid Expansion

“We are delighted that Sapiens’ innovative suite is supporting CROSIG’s digital transformation and accelerating their growth, and that we enabled fast implementation,” says Liana Gelikas, president of Sapiens P&C division. “By providing a superior PAS experience to its customers, Sapiens IDITSuite enables CROSIG to rapidly expand their offerings, and supports their mission to be a pioneer in the market.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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