Coverys Seeks Business Agility Via Accenture Suite as Transformation Platform

The medical professional liability insurer found the Duck Creek Suite, including Policy, Billing and Claims, to be a highly flexible platform with the business capabilities needed to support growth.

Coverys sought modern technology to enable the kind of business agility and product speed-to-market needed to enable growth plans. The  Boston-based provider of medical professional liability insurance found those criteria best matched by Accenture’s Duck Creek P&C Suite and will implement Accenture’s Policy, Billing and Claims software to create what a vendor statement characterizes a single integrated solution for rating, quoting, underwriting, billing, claims administration and policy lifecycle support.

Eric Crockett, Coverys.

Eric Crockett, Coverys.

“Coverys strives to be well-positioned to react to market changes and is committed to utilizing modern technology to provide superior products and services,” comments Eric Crockett, VP, IT, Coverys. “A pre-integrated suite with high quality components is essential. The Accenture Duck Creek Suite gives us the right business capabilities and a highly flexible platform that will enable us to grow.”

The Accenture Duck Creek Suite of software will enable Coverys to continue to serve its customers, agents and brokers through customized, streamlined processing and a user experience tailored for each role, according to the vendor statement. The flexibility of Accenture Duck Creek Policy allows for easy changes to existing products and the rapid development of new services, helping to give the insurer a competitive advantage in a crowded marketplace, the vendor claims. Accenture Duck Creek Billing and Claims will help Coverys maintain a high level of customer service by providing centralized data management for both billing and claims administration processes, sustaining workflow effectiveness without adding complexity, Accenture says.

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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