Coverys Migrates Core Suite to Duck Creek OnDemand Cloud Option

In production since 2015, Coverys seeks continuous currency and reduced IT workloads as key factors in taking the Duck Creek Suite from on-premise to cloud deployment.

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Coverys, a Boston-based provider of medical professional liability insurance, has announced it will migrate its existing on-premises deployment of Duck Creek Technologies’ (Boston) Duck Creek Suite, in production since 2015, to Duck Creek OnDemand. The insurer cites the benefits of continuous currency over the upgrade path of on-premise deployment, as well as reduced IT workloads as key factors in this decision.

Eric Crockett, VP of IT, Coverys.

“Duck Creek’s offerings are strategically aligned with our digital transformation efforts, and moving our core applications to the cloud is the logical next step to modernizing our operations,” comments Eric Crockett, VP of IT, Coverys. “Duck Creek OnDemand will give us the capabilities we need to quickly move from concept, development, and implementation to go-live production.”

Through moving off premise and into Duck Creek’s OnDemand cloud option, Coverys gains the advantages of SaaS core systems, including scalability, easy integrations with third-party solutions, and security—a critical consideration for MPL carriers due to the sensitive nature of their insureds’ data, according to the vendor.

“As the transition of core systems to the cloud accelerates, Celent is seeing more examples of insurers with fairly recent on-premises deployments transitioning to the cloud,” comments Donald Light Director in Celent’s (Boston) North America Property/Casualty Practice. “Insurers’ motivations include higher levels of security, availability of advanced analytic tools, and a DevOps-friendly environment.”

Insurers Tapping the Value of a SaaS-based Software Model

Karen Furtado, Partner, SMA.

“Insurers are experiencing the true value of a SaaS-based software model,” says Karen Furtado, Partner, Strategy Meets Action. “The opportunity to have a vendor expert manage the continual upgrade of mission critical software products—as well as their environments—in an extendable cloud offering provides insurers the capacity to focus on the activities that provide direct value in delivering services to their customers. Duck Creek’s OnDemand solution provides insurers with a compelling alternative to the traditional on-premises software model.”

Duck Creek pitches what it characterizes as the inherent openness, configurability, and common functionality across Duck Creek applications, as enabling the Duck Creek Platform to speed and simplify processes, foster transparency across functions, and bring more and better information to bear on every decision more quickly. “By migrating their full Duck Creek Suite to Duck Creek OnDemand, Coverys is ensuring that it will always have access to the newest and best capabilities of the Platform while freeing up its IT resources to focus on business innovation rather than data center maintenance,” a Duck Creek statement says.

“We are thrilled that Coverys has seen the true value of SaaS and entrusted Duck Creek to give them the reliability, security, and support they need to innovate faster and more efficiently,” comments Andy Dey, Chief Product and technology Officer, Duck Creek. “With the Duck Creek Suite OnDemand, Coverys will be able to capitalize on optimal benefits for managing its business, reducing risk and costs, and responding quickly to changes in the marketplace.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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