Coverys Completes Full Suite Transition to Software-as-a-Service within Ten Months

The MPL carrier has executed migration of full suite of core systems to Duck Creek OnDemand, the vendor’s SaaS solution for the P&C insurance industry.

(Image source: Coverys homepage.)

Coverys, a Boston-based provider of medical professional liability (MPL) insurance, has made a significant step in its digital transformation, migrating its existing on-premises deployment of the Duck Creek Suite, in production since 2015, to Duck Creek OnDemand. The carrier cites continuous currency and reduced IT workloads as key factors in its decision to move to SaaS, a process that took just ten months despite the inherent complexity of MPL carriers’ operations, according to a vendor statement. With its across-the-board transition to Duck Creek OnDemand, Coverys can now enjoy the many advantages of SaaS core systems, including scalability, easy integrations with third-party solutions, and security—a critical consideration for MPL carriers due to the sensitive nature of their insureds’ data, according to Duck Creek (Boston).

Eric Crockett, SVP, IT, Coverys.

“Duck Creek’s offerings are strategically aligned with our digital transformation efforts, and moving our core applications to the cloud was the logical next step to modernizing our operations,” comments Eric Crockett, SVP, IT, Coverys. “Duck Creek OnDemand gives us the capabilities we need to quickly move from concept, development, and implementation to go-live production. That we were able to make the move so quickly was a fantastic outcome.”

OnDemand is Duck Creek’s end-to-end SaaS solution, which the vendor says provides all services, support, and computing resources to support carriers’ digital evolution. “By leveraging the best available technology and continuously delivering new functionality to solve ever-changing P&C insurance business challenges, OnDemand enables a fundamentally new approach to competing in today’s industry—one where technology supports strategy rather than dictating it, and where carriers are empowered to focus on innovation in entirely new ways,” the vendor statement says.

Andy Dey, Chief Product and Technology Officer, Duck Creek Technologies.

Low-Code Product Configuration

“Today’s carriers need the speed and flexibility of low-code product configuration and the scalability of SaaS,” comments Andy Dey, Chief Product and Technology Officer, Duck Creek. “In a rapidly-changing market, the insurers who succeed are the ones that can quickly and easily introduce and modify innovative products, and Coverys has taken the right step in that direction by rapidly executing this major step in their digital transformation.”

Coverys Migrates Core Suite to Duck Creek OnDemand Cloud Option


Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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