(Image source: Country-Wide Insurance homepage.)
Country-Wide Insurance Company (New York), a personal and commercial specialty auto insurer catering to New York state drivers has migrated its Duck Creek Technologies (Boston) suite of systems to the cloud via Duck Creek OnDemand. The strategic cloud migration marks a significant step in Country-Wide’s journey towards delivering convenient and personalized experiences to its valued customers, according to a Duck Creek statement.
By deploying Duck Creek OnDemand, Country-Wide gains access to a state-of-the-art insurance platform, offering low-code ease, efficiency, and modern functionalities to allow the insurer to remain nimble in the hyper-competitive auto insurance segment, the Duck Creek statement says. This transition from on-premises to the cloud empowers Country-Wide to cater to its customer base in real-time, further enhancing customers’ end-to-end insurance experience, the vendor says.
“Our ability to grow profitably and expand into new lines of business was a front-line driver of our decision to replace our core systems with the Duck Creek Suite,” comments Michael D. Jaffe, CEO, Country-Wide. “Beyond that, having all our systems on one integrated platform will give us visibility into our data that will allow us to move much faster in product development, as well as give us the insight we need as we continue to make policyholder servicing and fraud prevention top priorities. All in all, this is a major step in our digital transformation, and one we anticipate serving us well into the future.”
“Country-Wide is dedicated to delivering exceptional service and customized insurance products to address the needs of its niche customer segment and sought a partner who could enable their vision,” comments Rohit Bedi, Chief Revenue Officer, Duck Creek Technologies. “Duck Creek’s powerful, full-suite SaaS solution is designed to foster a user-friendly customer experience. We are excited to collaborate with Country-Wide as they continue to enhance their digital capabilities and explore opportunities for business expansion.”