(Image source: CompSource Mutual homepage.)
CompSource Mutual Insurance Company (Oklahoma City), a provider of workers’ compensation insurance serving Oklahoma’s business community for more than 80 years, has selected the One Inc (Folsom, Calif.) Digital Payments Platform to expand digital payment capabilities.
Since transitioning to a mutual insurance company in 2015, CompSource Mutual has been building and implementing an innovation strategy to modernize processes and products, while fostering a corporate environment that fuels continual improvement and growth. As part of the company’s mission to deliver superior service and innovative solutions, CompSource Mutual chose One Inc’s inbound payment services product to upgrade payment capabilities and enhance the overall customer experience.
“At CompSource, we are committed to providing our policyholders and injured workers with the best customer care experience in Oklahoma, and we chose One Inc to help us continue delivering on that promise,” comments Jason Clark, president and CEO, CompSource Mutual. “The depth and breadth of One Inc’s insurance industry knowledge and experience, along with their ability to integrate into our Guidewire platform, heavily influenced our decision to move forward with their payments solution. The One Inc platform allows us to empower our team and policyholders with all the tools they need for an efficient, modern payment experience.”
One Inc describes its Digital Payments Platform as an insurance-specific solution that integrates seamlessly into insurance core systems and supports a wide range of payment methods and channels. The software processes both inbound premium payments and outbound claims disbursements and includes a full suite of digital engagement features to facilitate effective communication and promote positive customer relationships.
Removing Friction from the Payments Process
“CompSource Mutual has a long-standing reputation for providing industry-leading workers’ compensation solutions, and we are happy to be a part of that mission,” comments Christopher W. Ewing, CEO of One Inc. “With the One Inc Digital Payments Platform, CompSource Mutual will be able to remove all friction from the payments process, streamlining operations, and enhancing the experience for the business community they serve.”