(Image source: Cleos homepage.)
German pet insurance brand Cleos (Hamburg) has gone live with Sapiens SCIPSuite to accelerate Cleos’ underwriting, digital sales and go-to-market processes, according to a statement from Sapiens International Corporation (Holon, Israel).
Hosted on Microsoft Azure, Sapiens SCIPSuite was implemented in under three months, empowering the greenfield insurer Cleos with the digital tools to launch their first products within days, according to the Sapiens statement. The vendor says that SCIPSuite provides Cleos with an end-to-end insurance platform with fully integrated policy administration and self-service customer portal, which will enable the insurer to configure, manage, and integrate products and scale their digital sales across any channel, including embedded strategies.
“Sapiens delivered precisely what Cleos needs to kickstart our growth, plus they met our timeframe of implementation within three months,” comments Ingolf Putzbach, CEO, Cleos, a subsidiary of Uelzener Allgemeine Versicherungs-Gesellschaft a.G. (Uelzen, Germany) and You Are We Beteiligungsgesellschaft GmbH (Hamburg).
“Sapiens enabled us to gain a competitive edge in a niche market by implementing a modern low-code insurance platform, so we can develop and sell new products quickly through digital channels,” Putzbach continues. “Sapiens empowers us to address our specific customers’ needs via our online portal and partnerships within the pet care online community.”
Quick Response to Touchpoints in the Customer Journey
“We are delighted that Sapiens’ comprehensive solution and industry expertise delivered immediate business value to Cleos from Day 1, to bring their greenfield to life quickly,” comments Bjorn Eickmann, Senior Director, Sapiens Germany. “Cleos can respond much more quickly to touchpoints in the customer journey and save time to market, giving them a competitive gain over their competitors. It is great to see Cleos is now becoming one of the most promising new insurance brands in its space.”
Sapiens describes the SCIPSuite as an all-in-one solution including fully integrated policy administration functions and self-service portals. The platform features a no-code editor to launch new products and sales channels without any programming, as well as a flexible API layer that the vendor says makes it possible to easily connect existing systems or a partner ecosystem.