CIRMA Gains New Efficiencies with Insurity Policy Decisions

As part of the implementation initiative, the provider of risk financing and risk management services to Connecticut municipalities improved processes, integrated with its agency management system, and developed new lines of risk management products.

(Connecticut state flag. Image credit: Fry1989.)

Connecticut Interlocal Risk Management Agent (CIRMA), the leading provider of risk financing and risk management services to municipalities in Connecticut, has implemented Insurity’s Policy Decisions core insurance system in a hosted environment. The on-time, on-budget project has resulted in new efficiencies in workflow and processing in support of the company’s customers.

David Demchak, President and CEO, CIRMA.

David Demchak, President and CEO, CIRMA.

“This project was a great team effort, resulting in a successful implementation that met both our time and budget goals,” comments David Demchak, president and CEO, CIRMA.  “Not only do the system’s capabilities meet our needs and expectations, but the Insurity team was extremely helpful and generous in transferring their knowledge to our staff.  We look forward to continuing to work with Insurity to take full advantage of all the system has to offer.”

CIRMA’s implementation of Insurity Policy Decisions included integration with Applied Systems’ EPIC Agency Management System.  The insurer also took advantage of the system’s capabilities to develop a series of new proprietary lines of risk management products for the different municipalities in Connecticut, according to the vendor. In addition to improved workflows and efficiencies for day-to-day business and customer interactions, CIRMA was able to easily and quickly complete the renewal process, with all members renewing annually on July 1, Insurity reports.

(Related: Oceanwide Acquisition Gains Insurity Cloud, Configuration Capabilities)

“It is always gratifying when a client goes into production and begins to derive value from our system and is able to achieve the desired goals,” comments Jeffrey Glazer, president and CEO, Insurity. “It was a pleasure working side-by-side with the CIRMA team with a common focus on a successful implementation, new products, and an efficient operating environment.”

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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