Cincom Systems Partners with Sapiens to Deliver Automated Correspondence Processing

Cincom’s Eloquence platform will streamline integrations, offering with more timely, relevant and personalized communications across the entire policyholder lifecycle.

(Image source: Cincom homepage.)

Brian Bish, Managing Director, Eloquence North America, Cincom.

Cincom Systems (Cincinnati), a global organization providing process automation solutions, has announced a strategic partnership with Sapiens International Corporation (Holon, Israel), a global provider of software solutions for the insurance industry. The partnership will make effective customer communications to insurers easier for Sapiens customers via the Cincom Eloquence platform, according to a Cincom statement.

Eloquence will play a key role in helping enhance customer experience within the Sapiens CoreSuite offering with more timely, relevant and personalized communications across the entire policyholder lifecycle, the vendor statement says. Cincom says that Eloquence’s library of APIs and exit facilities will streamline integrations.

“We are thrilled to partner with Sapiens International Corporation,” comments Brian Bish, Managing Director, Eloquence North America, Cincom.  “Together, Cincom and Sapiens will help simplify the correspondence process for users of Sapiens CoreSuite, leading to better customer experience, improved compliance, and brand consistency.”

Amanda Ingram, Proposition & Ecosystem Manager, Sapiens.

Simplified and Streamlined Correspondence Processes

“Partnering with Cincom enables our customers to leverage cutting-edge software solutions that can help them stay ahead of the curve,” comments Amanda Ingram, Proposition & Ecosystem Manager, Sapiens. “The Cincom and Sapiens partnership will provide simplified and streamlined correspondence processes, which can help businesses operate more efficiently, reduce costs, improve accuracy, and provide a better customer experience.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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