(Image credit: Greg Reese.)

Cincinnati Financial Corporation (Cincinnati) has selected Guidewire (San Mateo, Calif.) ClaimCenter on Guidewire Cloud to power claims management for its insurance operations. The system will also simplify claims IT operations and help Cincinnati adapt more quickly to changing market demands, according to a vendor statement. Guidewire reports that Cincinnati will also have access to Guidewire Compare and Guidewire Predict to monitor and benchmark business performance.

“Selecting Guidewire offers us a robust, scalable cloud-based foundation that will provide us with flexibility and speed while keeping us current on Guidewire’s latest innovations and technology,” comments Scott Kusel, VP and Director, Information Technology, Cincinnati Insurance. “We can also take advantage of Guidewire’s digital and analytics capabilities and integrate with the best-in-class InsurTech solutions in its PartnerConnect ecosystem.”

“Cincinnati is known for our outstanding claims service delivered with a personal and caring touch,” says John Crow, VP, Headquarters Claims Operations, Cincinnati Insurance. “Having a state-of-the-art claims system like Guidewire enables our associates to focus on serving people and building relationships, knowing they can quickly and accurately access the information they need.”

Continued Leadership in the Market

“Customers have relied on Cincinnati Financial for superior claims service for more than 70 years,” says John Mullen, president and CRO, Guidewire. “We look forward to helping Cincinnati continue in the leadership of their market with the leverage of Guidewire Cloud—ClaimCenter, Predict, and Compare. We are honored to be a part of Cincinnati’s commitment to serving policyholders in their time of need and enhancing the ability of local independent insurance agents to deliver quality financial protection to the people and businesses they serve.”

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