(Image credit: Cristina Iacoangeli/Unsplash.)
Duck Creek Technologies (Boston), a core system/insurance platform for the property/casualty industry, has announced the appointment of Chris McCloskey as Chief Operating Officer. McCloskey will be instrumental in driving key strategy, operational and transformation initiatives across the entire business, particularly within Duck Creek’s customer and professional services organizations, according to a statement from the vendor.
Chris McCloskey, COO, Duck Creek Technologies.
McCloskey joins Duck Creek from Datto, where he was most recently Chief Customer Officer for the cybersecurity and business continuity company. At Datto, McCloskey was responsible for building a new customer success organization that significantly improved technical implementation, customer satisfaction and retention, and partner health. Before joining Datto, McCloskey grew through sales and customer-facing leadership roles to become COO, Americas at London-based Finastra, a multi-billion-dollar financial services software company.
Focus on Increasing Lifetime Value
Mike Jackowski, CEO, Duck Creek Technologies.
“We are delighted to welcome Chris to Duck Creek’s leadership team; he will help us continue to better focus on increasing lifetime value and enable our customers to be more successful,” comments Mike Jackowski, CEO of Duck Creek. “Chris is incredibly accomplished in growing and leading large teams through transformation, and having him as a strategic customer-facing leader is the perfect match to advance our vision.”
McCloskey earned his MBA from the Stern School of Business at New York University and his bachelor’s degree in mathematics from Gettysburg College.