Chautauqua Patrons Insurance Company has selected Maximum Processing’s (Bradenton, Fla.) web-based Stingray System to support a better web presence, improve customer service and drive productivity and efficiency, according to the Jamestown, N.Y.-based company’s EVP and CEO Mark Prechtl. Chautauqua Patrons will use Stingray for policy, billing, claims, imaging and reinsurance processing.
“We expended a great amount of effort to conduct a diligent selection process and The Stingray System proved to have excellent functionality, very knowledgeable staff as well as great references,” Prechtl, comments. “The Stingray System will allow us to offer a richer environment via the web and improve the service to our customers while improving the productivity and efficiency of our staff.”
Maximum Processing describes the Stingray System as a policy, billing, claims and reinsurance administration system which provides workflow, imaging, many third party interfaces (e.g. Credit Card, General Ledger, Comparative Raters, CLUE, MVR, 4SightBI, bureau stat reporting and others). Stingray comes with consumer and agent portals as well as a full point of sale system, according to the vendor.
“Utilizing interfaces such as IVANS, for downloading to agency systems, e2Value for valuations, and other third party services,” notes Sean Pitcher, president and CEO, Maximum Processing. “They will be able to provide real time purchasing capabilities to their agents and customers while gaining the ability to react to the marketplace quickly.”