(Image source: Contego Investigative Services homepage.)
Charles Taylor (London), a provider of claims and technology solutions to the global insurance market, has announced its acquisition of Contego Investigative Services (Orlando, Fla.), a nationally licensed counter-fraud and investigation firm providing services to top payors across the United States.
Contego provides a full suite of customized counter-fraud and special investigation services, including surveillance, social media investigations, background checks, medical facility canvasses, scene investigations, and recorded statements. Charles Taylor describes Contego’s services as supported by a robust technology platform.
“Contego is another critical addition to the Charles Taylor portfolio of solutions that improves claims outcomes by mitigating costs—in this case, fraud,” comments Christopher Schaffer, CEO, Taylor TPA. “Their excellent reputation, strict governance procedures, high professional standards, and trusted client relationships give us the ability to offer the uppermost level of counter-fraud capabilities, delivered with the high quality of service our clients have come to know from Charles Taylor.”
Charles Taylor contextualizes the acquisition of Contego as coming amid persistent and rising costs stemming from insurance fraud, which has created increased demand for innovative and reliable counter-fraud solutions in the marketplace. The company says that its acquisition of Contego’s industry-leading investigative services provides Charles Taylor with additional tools for clients to combat fraud across all lines of business.
Expanding Infrastructure, Leveraging Scale
“Joining Charles Taylor is a win-win,” comments Jason Linn, President, Contego Investigative Services. “With access to the global resources Charles Taylor provides, it will allow Contego to expand our infrastructure and leverage our scale across the U.S. to serve existing and future clients. We’re extremely excited to bring high-quality investigative services to Charles Taylor.”
Charles Taylor says that it regards bolstering counter-fraud capabilities as a core component of of its continued focus on growing its full-service, end-to-end claims solutions business in the U.S., spanning TPA, Adjusting and Technical Services. “Our innovative counter-fraud tools have met strong market demand and quickly garnered industry recognition,” a company statement asserts.