AAU gives underwriters the ability to spot patterns and connections that are either invisible to the human eye or which typically take unfeasible amounts of time and resource to identify.
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4 Ways Conversational AI Can Close the Millennial Insurance Gap
Insurers need to have a plan to millennials, who behave differently than other groups, are the largest generation of adults in the nation—roughly 73 million—and also the most uninsured.
AI’s Critical Role in the Emerging Standard of Insurance Customer Care
Meeting claimants expectations requires insurers to rethink how they approach customer service—how AI can help improve communications and accelerate claims handling.
The Rising Power of the MGA
As MGAs continue to provide specialized underwriting solutions for customers’ risk exposures, they will become an increasingly attractive partner for those seeking profitable growth in a difficult market.
An Insurer’s Path to Cloud Enablement: 4 Steps to Get You There
Developing and executing a cloud strategy is becoming a critical part of the modernization journey for leading insurers. Learn about the four steps that Pekin Insurance has taken.
AI and New Technology Adoption in Commercial Lines and Workers Comp
Insurance carriers that are able to anticipate change and incorporate it into their data collection and transaction processing early will benefit from better outcomes of machine learning and artificial intelligence algorithms.
The Future Envisioned: Building a Platform for Digital Insurance 2.0
Why insurance modernization is different this time and disruption is inevitable; and how Majesco has developed an insurance platform to support its clients’ entry into the digital age.
CX in the Age of Digital Insurance: What to Do, and What’s at Stake
A compelling customer experience requires the capability to reach back effortlessly into systems of record to retrieve vital information.
Blockchain for Insurance, Simplified
To truly understand the utility of blockchain for solving critical issues, insurers first must better understand the issues themselves.
Is it Time to Replace Your Legacy Insurance Billing System? 5 Questions to Ask
Negative answers to these five questions indicate the breadth of the gap between your current capabilities and the efficiency and customer experience possible with modern billing systems.