IIR talks with Sandeep Mehta and his colleagues at Ajira AI, about how artificial intelligence has reached pioneering phase in the insurance industry, where carriers are striking out to find ways of introducing the technology to improve processes and gain new efficiencies.
Using Slice ICS, the insurer took a minimum viable product approach to rapidly offering a product that uses data and automation to reach an underserved market.
Digitization of commerce begins with the customer experience, but in an industry with intermediated sales, distribution partners are among an insurer’s most important customers. The sales transaction is not only a natural place to undertake innovation, but insurers can take advantage of consumer and agent appetite for new capabilities to advance their competitive position. Cloud Read More »
In this podcast, Martijn Moerbeek, Director of Digital Strategy & Innovation at Legal & General discusses how incumbent insurers can leverage their innate advantages and pursue successful innovation strategies.
Caucci talks with IIR Editor Anthony O’Donnell about Vantis’ DTC middle-market mission and how technologies such as Sureify and Docusign are supporting a fully digital customer experience.
Eduardo Iglesias, CEO, Colón Seguros talks about founding Argentina’s fully digital insurer, introducing NPL capabilities in a virtual assistant, and what it means to innovate in both established and emerging insurance markets.
Discussing Guardian’s moving workloads to AWS and closing its data centers; what this means for the carrier, as well as what it suggests about the future of insurance infrastructure generally.
LifeTech is a distinct ecosystem of startups that shares aspects of InsurTech and FinTech but features technologies that address the challenges faced by life insurance companies.
IIR talks with Paya Schlass, Customer Success Expert, Haven Life, about the place of human intervention in the life insurance digital customer experience.
Following West Bend Mutual’s decision to moved its Duck Creek Policy and Billing applications to Duck Creek’s OnDemand software-as-a-service option, IIR talks with CIO Murali Natarajan about the decision and the insurer’s broader transformation strategy.