Guests of Life Accelerated from Manulife, Unum, Mutual of Omaha, CNO and Boston Mutual share insights on some of the top issues of 2024, and how they’re likely to affect the life insurance industry into the coming year.
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Revolutionizing Insurance Ops at Manulife with AI
Manulife CMO Karen Leggett discusses practical steps Manulife is taking to integrate Gen AI into its operations, from the sales process, through underwriting, and to enhance productivity across teams.
Unlocking the Potential of AI for Life Insurance
In the view of Richard Wiedenbeck, Chief AI Officer, Ameritas, artificial intelligence isn’t just about automation—it’s about smarter decision-making and creating efficiencies that can support growth without escalating costs.
Promoting Long, Healthy Lives through Digital Transformation
Named John Hancock’s CIO just over a year ago, Jean Olive has been spearheading the company’s technology evolution, focusing on infrastructure, digital strategies and transformative innovations.
Staying Customer Focused During Digital Transformation
As SVP of Innovation, Niki Manby, brings a VC background to her understanding of the importance of emerging tech to her role at Mutual of Omaha.
Connectivity Initiatives that Create Seamless Digital Integration
Dora Clements at Unum brings a background in law and industrial psychology to her role of Senior Vice President of Transformation at Unum.
Simplifying Life Insurance Through Digital Transformation
In this episode, former guests Kevin Cummer, Director of Life Products and Nick Rohan, Director of Partner Management, share how their strategy has played out, and what they have planned for the future.
Enhancing Engagement: Jessica Austin Barker, TIAA
In the latest episode of the Life Accelerated podcast, Jessica Austin Barker, Chief Digital and Client Experience Officer at TIAA, talks about the design-led approach that’s reshaping how TIAA interacts with its diverse clientele.
Cultivating High-Performance Teams via People-Centric Leadership
Mike Mead, CIO of CNO Financial Corporation brought a fresh perspective, a deep understanding of cultural factors, and an ethos of collaborative leadership into the digital transformation of the half-century-old company.
A Practical Approach to Digital Transformation
Jennifer King, Vice President of Customer Experience at Boston Mutual Life Insurance Company, founded its enterprise PMO, leads its digital transformation and is spearheading implementation of a new policy admin system.