Learn in this episode of Life Accelerated how Kim Pfiffner and the Principal team have streamlined internal processes to make their jobs easier, simplify the customer journey and bolster their digital products.
In the world of finance and insurance, it’s often difficult to earn clients’ trust. In fact, just 52% of people trust financial service providers today. Northwestern Mutual has not only flipped that statistic on its head, but led the market in innovation to meet customers’ modern-day needs. In this episode of Life Accelerated, learn how Chief Customer Officer Christian Mitchell built their latest product to be high-tech yet accessible to both their advisors and customers.
Some businesses have struggled through the constant changes of the past two years. Brian Poppe and his team at Mutual of Omaha had the systems in place to thrive. They shifted strategy, adapted with sweeping change, and embraced technology. In this episode, learn how to approach your customers’ digital demands and what to prioritize in a noisy world.
A 170-year old life insurance institution operating like a highly innovative startup? That’s exactly how MassMutual is disrupting the distribution game. In this episode of the Life Accelerated Podcast, Sherriff Balogun Jr., Head of Platform Transformation at MassMutual, shares with IIR editor Anthony O’Donnell his three pillars for digital transformation, and how MassMutual created its Read More »
Ameritas is striving to put the “life” back in life insurance. This week, IIR Editor Anthony O’Donnell speaks with Richard Wiedenbeck, CTTO of Ameritas (Lincoln, Neb.) on how this venerable institution puts innovation–and the customer’s wellbeing–at the forefront. This podcast is created in partnership with Equisoft. Don’t miss an episode! Subscribe today at https://www.equisoft.com/life-accelerated-podcast”
The next stage of process automation after RPA adds simulated intelligence, enabling companies to transform their business strategy through reduced administrative costs and hugely increased productivity.
Duck Creek’s COO talks with IIR editor Anthony O’Donnell about the state of insurance technology, the digital transformation imperative, the shift from ‘Big Bang’ core technology implementations, the proposition of cloud, and the vendor’s progress since its 2020 IPO.
Dr. Robin Kiera interviews Silicon Valley and Apple Legend Guy Kawasaki as part of the Superstar Series of Insurance and Finance Live.
IIR talks with Sandeep Mehta and his colleagues at Ajira AI, about how artificial intelligence has reached pioneering phase in the insurance industry, where carriers are striking out to find ways of introducing the technology to improve processes and gain new efficiencies.
Using Slice ICS, the insurer took a minimum viable product approach to rapidly offering a product that uses data and automation to reach an underserved market.