Leveraging the Abundance of Life Insurance Data

In this conversation, with Celent Principal Analyst Keith Raymond, we dive into some of his findings from his recent reports such as The Data Tsunami, in which he explores the benefits and challenges of data transformation in the life insurance industry:

How John Hancock Incentivizes Customers to Live Longer, Healthier Lives

In this episode, we talk about ‘behavioral insurance’ within a broader discussion about John Hancock’s pioneering work in the movement to make life insurance about not the mortality of the policyholder, but about living a more vibrant and longer life.

How Two Life Insurance Giants Will Excel Post-Pandemic

Kim Pfiffner, Chief Information Officer at Principal and Brian Poppe, Chief Data Officer at Mutual of Omaha reveal what made them so successful – from agile methodologies and stronger leadership to InsurTech partnerships.

Building an Adaptable Tech Stack from Scratch

Alyssa Arellano became employee #22 at Equitable’s employee benefits division in 2015. Now the organization is serving over 700,000 customers. Listen in to hear Equitable’s 3 indispensable initiatives to drive innovation across the employee benefits division.

Balancing the Human & the Machine to Improve CX with Protective’s COO

Protective COO Cissy Williams notes that there are over 102 million uninsured or underinsured Americans that either don’t realize the need for protection, don’t realize what value of protection they need, or have misconceptions about the price or process of insurance. “Our aspiration is to be America’s most protective life insurance company.”

Penn Mutual: The Transformation of a 175-Year-Old ‘Data Science Company’

Modernization and innovation of data science is what keeps Penn Mutual’s life insurance sector moving, even after 175 years. Listen in as Greg Driscoll, COO of Penn Mutual, describes the way that cloud technology, new interfaces, and an Accelerated Client Experience are innovating the way they do business. Greg Driscoll shares his team’s top innovation priorities with host Anthony O’Donnell–from uniting disparate data and technology ecosystems to going all-in on AWS and the cloud.