CastleBay Consulting Corporation (Park City, Utah) has announced the launch of CB Technology Services to provide what the parent company describes as high-quality business analysis, programming, quality assurance, configuration and related implementation services to the insurance marketplace. The new company, which will maintain a service center in Reading, Pa., was formed to address an increase in demand for services related to core system implementations, according to a CastleBay statement.
CB Technology Services was incorporated in Jan. 2015 and began an initial client QA project in April. The organization is currently bidding on two major projects that involve policy, claim and billing data migration, as well as configuration and integration services delivery, according to CastleBay.
“It has been our experience that once insurers reach a decision point about the vendor or software that is needed, there are still obstacles to be faced, including vital ‘blocking and tackling’ functions such as quality assurance, data conversion, configuration, and integration,” comments George Grieve, president, CastleBay.
Unique Value Proposition
Those activities are not only time-consuming, but operationally draining in terms of resources, often leading insurers to offshore options due to pricing considerations and assumptions which don’t always reflect quality of outcomes, or the internal managerial overhead needed to keep them on track, according to Grieve.
“We are tremendously excited about these new service offerings and about the unique value proposition of our new company, which essentially represents CastleBay quality at near offshore prices,” Grieve adds.