Capital Insurance Names Andy Doll President and CEO

Currently serving as SVP, COO, Doll’s appointment becomes effective on Jan. 1, 2021, following the retirement of current President and CEO Arne Chatterton. 

(Image source: CIG.)

Capital Insurance Group (CIG; Monterey, Calif.) a regional property and casualty insurer serving the Western United States has announced that Andy Doll will take the helm as President and CEO beginning January 1, 2021. The move is a promotion for Doll who currently serves as Senior Vice President and Chief Operating Officer at CIG and follows the retirement of current President and CEO Arne Chatterton.

Doll has held positions in many different disciplines across the insurance industry, beginning with actuarial and extending into other areas. Doll joined CIG as Chief Actuary in 2014. Doll was promoted to VP and COO in March of 2016 with responsibility for personal, commercial and agriculture lines of business, sales, field operations and customer service. In November of 2019, he was promoted to SVP, taking responsibility for all functional areas. During his tenure in that role, Doll has collaboratively led teams across the organization to bring many enhancements and advancements to the company, most notably in the areas of price modeling, reserving, reinsurance, and catastrophe management, according to a CIG statement.

“I am grateful for the opportunity to oversee operations at CIG,” comments Doll. “As incoming CEO, I am honored to lead and work alongside our dedicated executive leadership team, and excited by the knowledge of having such an incredible staff at every level and in every location. Throughout my time here, I have been inspired by the tremendous value embedded within the organization, most notably in our remarkable independent agency partners.”

Arne Chatterton, CEO, Capital Insurance Group. Source: CIG.

Outgoing President and CEO Arne Chatterton joined CIG in March 2013 as VP of Field Operations & Business Relations before being appointed President and CEO on September 1, 2014. During his 30 years in the property and casualty insurance industry, Chatterton has had a steady progression from frontline agency and underwriting positions to management and senior officer assignments, with his role as President and CEO of CIG. The CIG statement credits Chatterton as returning CIG to a leadership position as a regional property/casualty carrier in the western U.S. by making focus, alignment, and advancements the core to how CIG operates moving forward. He has positioned CIG to make giant leaps in the months and years to come.

Effective and Collaborative Leader
“CIG has a great legacy of service to its agencies and policyholders and just as importantly, to its communities. It has been an honor to lead CIG,” comments Chatterton. “Through prosperous years and during recent challenging years, CIG has not only survived but is now thriving — thanks to our dedicated group of customer-focused people. The transition timing could not be better, and CIG is in excellent hands with Andy at the helm. Andy is an effective and collaborative leader. He has demonstrated astute vision and resilient leadership in addition to the breadth of experience he brings over the course of his career in the insurance industry. We are fortunate to have Andy as our next CEO.”

CIG reports that Doll is already working closely with the company’s executive team to implement key strategic initiatives to drive the business forward. “With our acquisition by Auto-Owners Insurance group in May of 2019, CIG is enabled to take actions necessary to propel expansion beyond the capabilities of a regional carrier,” Doll says. “We couldn’t be better equipped for success and I look forward to continuing our upward trajectory of sustained favorable outcomes into 2021 and beyond.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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