(Image source: CIG homepage.)
Capital Insurance Group (GIG; Monterey, Calif.), a regional property/casualty insurer in the western U.S., and Guidewire (San Mateo, Calif.) have announced that CIG has selected InsuranceSuite on Guidewire Cloud to power core operations, simplify IT operations, and quickly adapt to changing market demands.
CIG is a member of Auto-Owners Insurance Group (Lansing, Mich.) and plans to first migrate InsuranceSuite for its commercial lines of business, beginning with ClaimCenter, then PolicyCenter and BillingCenter, according to a joint statement from GIG and Guidewire. Migration for its personal lines of business will follow afterwards.
“We selected Guidewire Cloud to utilize and take advantage of the additional functionalities compared to the self-managed installation. This will also set us up nicely for the future by helping us reduce cost and stay current on Guidewire’s latest technologies and innovations,” comments Michael Ackerman, CIO, CIG. “We will be able to offer our agents and policyholders a top-flight experience when they do business with us through easier, always-on access to ProducerEngage and CustomerEngage.”
“Guidewire Analytics applications Explore and Predict were also attractive and provide a competitive differentiator for us. With Predict, we will be able to put our own models into the Guidewire platform and leverage that technology to drive better risk selection,” says Kurt Morgan, AVP, Strategy and Innovation, CIG. “Business continuity was an important consideration in our decision. As a company that serves the Western United States, we increasingly face potential catastrophes, and the cloud-based format will offer additional stability over the previous self-managed installation.”
“We are pleased to partner on this cloud journey with CIG,” comments John Mullen, President and Chief Revenue Officer, Guidewire. “As CIG approaches 125 years of service in 2023, we admire their ongoing commitment to protecting and restoring communities and building strong relationships with the policyholders they serve by providing reliable insurance protection, professional advice, and caring, responsive service.”