BriteCore Adds Dundee Mutual Steele Traill County Mutual as Customers

The companies chose BriteCore for proven performance delivering operational efficiency, enhanced agent experience and support for growth.

(Image credit: Rich Martello/Unsplash.)

BriteCore (Springfield, Mo.), a provider of core system solutions for insurers, has announced today that Dundee Mutual Insurance Company (Park River, N.D.) and Steele Traill County Mutual Insurance Co. (Finley, N.D.) have selected and moved to production with BriteCore as their insurance core system platform. Both companies chose BriteCore due to its proven experience powering property/casualty insurers’ core policy administration operations, improving operational efficiency, delivering an enhanced agent experience, and promoting future company growth, according to the BriteCore announcement.

Ryan Dreger, Manager, Dundee Mutual Insurance Company.

“For years, it had become increasingly difficult to deliver on our promise of strong customer service to our policyholders and also the agents who serve them—it was time to modernize,” comments Ryan Dreger, Manager, Dundee Mutual Insurance Company. “With BriteCore, we can simplify our day-to-day business processes and stay current with the latest technology without requiring additional staff. By focusing on our business instead of navigating technology hurdles, we can efficiently stay on pace with and ahead of market trends that will help us provide a better experience for our independent agents, thereby growing our business.”

“Any insurer who wants to stay ahead of the business demands of today’s market and leverage modern technology should really consider the benefit of BriteCore—it helps free up staff to perform more critical tasks as opposed to focusing on system failures and maintaining legacy infrastructure,” says Dona Krahler, Manager, Steele Traill County Mutual. “With BriteCore in place, we can focus on our customers’ business, not the technology. Since moving to production, we have recognized great time savings—we can do more in less time.”

BriteCore describes its offering as a cloud-native platform for property/casualty insurers that provides the modern features and functionality needed to deliver business growth, productivity gains, and modernization benefits. The vendor says the platform continually updated for ease of use, efficiency, and durability at scale, provides end-to-end support for insurance operations that includes policy administration, an agent and policyholder portal, rapid product configuration, underwriting rules and rating, billing management, claims management, document management, and reporting.

Mutual Commitment

Ray Villeneuve, CEO, BriteCore.

“We are pleased to welcome both Dundee and Steele Traill as new clients in our core mutual insurance market,” comments Ray Villeneuve, BriteCore CEO. “We appreciate their confidence in BriteCore to deliver a reliable core insurance platform to provide peace of mind for their customers and agents while providing a stable runway to the future. From the start, both embraced the new opportunities and flexibility BriteCore offers to modernize their business, which already is resulting in productivity gains, improved customer and agent satisfaction, and more time to focus on growing their business. Their rapid implementation and switch to BriteCore in only a few months is testament to our mutual commitment to delivering a better future for their insurance policyholders and agents.”

BriteCore reports that it was honored to recently present at the North Dakota Association of Farm Mutual Insurance Companies’ (NDAFMIC ) 115th Annual Conference, whose mission is to promote the advantages of the mutual insurance concept through advocacy, education, and services. During the session, BriteCore says it shared insights into the value and benefits gained by adopting a modern insurance core system. Ryan Dreger of Dundee Mutual and Dona Krahler of Steele Traill also participated in the session, joining BriteCore on stage to share recent experiences and their positive outlook for the future of their firms.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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