Branch Insurance Selects Snapsheet Claims

Snapsheet’s cloud-native, API-based software enables a differentiated member experience for Branch’s home and auto claims. 

(Image source: Branch Insurance homepage.)

Snapsheet (Chicago), a provider of virtual appraisals and cloud-based claims management software, has announced that Branch Insurance (Columbus, Ohio), an  insurer offering instantly-bundled home and auto insurance, selected Snapsheet Claims software to deliver its modern claims experience to customers.

Charlie Wendland, Head of Claims, Branch.

Using just a few pieces of information, Branch created a value proposition of instantly bundling home and auto insurance as a way of making the insurance buying process quicker and easier. This enables the company to provide a frictionless experience and even offer insurance through its partners in the mortgage, home building, auto, and home security industries. Branch now looks to extend that same ease, speed, and convenience to its claims process, with the goal of delivering a seamless, digitally-driven member experience, according to a Snapsheet statement.

“We recognize that our members increasingly prefer digital-first experiences,” comments Charlie Wendland, Head of Claims, Branch. “With Snapsheet’s technology, we are providing our members with enhanced capabilities, increased transparency into the claims process, and, above all, a delightful claims experience. The automation and flexibility powered by Snapsheet’s software provides our claims team with tremendous efficiency and relieves them of administrative tasks so they can spend more time helping our members when they need us most.”

Andy Cohen, President and COO, Snapsheet.

Snapsheet describes its SaaS platform as providing all the tools required for fully digitized, end-to-end claims management in one system ,from the automated assignment of work, to optimized digital communications to effective workload management to digital payments and settlement. With Snapsheet Claims, customers can harness the true power of data and automation to make better, faster claims handling decisions, improve agility and increase profitability, the vendor says. Snapsheet says its Claims software seamlessly integrates with modern, legacy, or multiple core systems with business line configurations to support multiple brands.

“A fast-growing startup and a pioneer in bundled insurance, Branch Insurance is part of a new class of digital insurance companies that leverages innovative tech to enhance the customer experience,” comments Andy Cohen, President and Chief Operating Officer, Snapsheet. “We are proud to equip Branch Insurance, along with our clients across the globe, with a platform that allows them to build a claims operating model for the digital world.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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