(Image source: Avianca.)
Irish Insurtech Blink Parametric (Cork) announces a major expansion of its flight disruption insurance platform in Latin America, including Central America, scheduled for launch this month. The partnership between Blink and Terrawind Global Protection, a Paris-based provider of travel assistance solutions serving millions of customers worldwide each year, will deliver what a Blink statement refers to as a tailor-made travel solution to clients, whether travelling for business or leisure. The partnership was a culmination of collaboration between Terrawind Global Protection, Blink and Rokk3r’s INSURT3CH division (Miami), a digital insurance distribution specialist.
“We are delighted to be working with Terrawind Global Protection, a trusted and truly innovative company in a region that is hugely exciting for us,” comments Paul Prendergast, CEO and Co-founder, Blink. “We were tasked by Terrawind to deliver a seamless, superior customer service experience for their clients and the result is a real-time service that provides options and alleviates stress when customers need it most. At a critical time when the travel industry begins to recover and we see the increasing movement of people worldwide, Terrawind’s assistance services will play an important role in restoring confidence to the travelling public and we are proud to play our part in that effort.”
Blink describes its data-driven travel disruption solution as follows: Once a traveler registers their flight details, Blink monitors that flight in real-time. A delay or cancellation that occurs to the registered flight automatically results in a traveler being notified. Real-time event notification allows for real-time problem resolution. Terrawind Global Protection’s registered customers are offered choices that remove the stress and consequences of the delay, including airport lounge access if a flight is delayed by 3 hours or more, or a cash payout per traveler, which is immediately deposited into their Paypal account.
Blink will provide flight disruption support to Terrawind Global Protection policyholders wherever they are travelling worldwide.
“This is another key element in our ongoing strategy to continually add value to our client services,” comments Carlos Fernández, CEO, Terrawind Global Protection. “2021 is a year for optimism and for recovery. By adding Blink’s flight disruption solution to our product offering, we’re affirming our confidence in the return of global travel and investing in world-class innovation to enhance the travel assistance experience for our clients. We are proud to serve a diverse client base across 15 Central and South American countries, the USA and the Caribbean and as they travel the world for business or leisure, we intend to be with them every step of the way.”