Berkshire Hathaway Specialty Chooses Cloud Delivery of Duck Creek Suite

BHSI’s CIO says that SaaS delivery of Accenture Duck Creek will help the insurer achieve key business objectives including accelerated product launches, enhanced claims management and a streamlined billing process.

(A large cumulus cloud hovers over downtown Boston, home to Berkshire Hathaway Specialty. Photo credit: Nelson48.)

Berkshire Hathaway Specialty Insurance (BHSI, Boston) has selected the software-as-a-service (SaaS) delivery model of Accenture Duck Creek Suite for policy administration, claims and billing.  The system will be hosted by the Accenture Cloud Platform and will enable BHSI to consolidate and streamline business processes on a single hosted platform, helping the insurer to quickly adapt to changing market demands, enhance customer service and maintain competitively lower operating costs, the vendor claims.

Jamie Roser, CIO, BHSI.

Jamie Roser, CIO, BHSI.

“Berkshire Hathaway Specialty Insurance is a rapidly growing business and needs a robust and flexible core insurance IT platform that gives us a competitive advantage,” comments Jamie Roser, CIO, BHSI. “We expect Accenture Duck Creek to help us achieve key business objectives including accelerated product launches, enhanced claims management and a streamlined billing process. The combination of the full-scale functionality of the Accenture Duck Creek Suite and its ability to offer these capabilities as a cloud solution makes Accenture the ideal business partner for this highly strategic initiative.”

BHSI exemplifies a trend of organizations in the financial services industry increasingly looking for leading software capabilities delivered through cloud services to help boost their productivity and get a faster return on technology investments, according to John M. Cusano, global managing director for Accenture’s Insurance practice. “By leveraging a cloud-based SaaS model to enhance its policy, claims and billing functions, BHSI will be able to better manage IT costs, while benefiting from a scalable single core system that it can rely on to help improve business agility and support its growth agenda.”

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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