(Image source: Bamboo Insurance homepage.)
Bamboo Insurance (Woodside, Calif.), an InsurTech program administrator distributing personal lines products, has selected Snapsheet’s (Chicago) claims management platform to enhance customer experience, according to a Snapsheet statement.
Bamboo Insurance offers what it characterizes as flexible and transparent insurance options, including homeowners, dwelling fire, flood, and earthquake insurance. Bamboo describes its business approach as leveraging state-of-the-art data and technology in order to meet the evolving needs of their customers, and ultimately transform the insurance industry.
“2020 demonstrated the importance of a digital shift, and our team knew we needed to be more proactive and intentional with customers’ claims journeys in 2021 and beyond,” comments John Chu, CEO and founder of Bamboo. “Snapsheet’s claims platform further enhances the transparency and ease of our customer’s experiences and gives them greater visibility when they come to us for support.”
Faster Claims Cycle Times
Snapsheet says that Bamboo will use its software to improve operational efficiencies, support and provide faster cycle times for claims processes, and enable more personalized engagement opportunities with Bamboo’s customers.
“We’re excited to show how Snapsheet is revolutionizing home and property insurance claims in the same way we’ve been driving innovation for auto,” comments Brad Weisberg, founder and CEO, Snapsheet. “We’re thrilled to partner with Bamboo as they transform the home insurance experience for customers and drive even greater value for their business operations so they can focus on what matters the most: being there for their insureds in times of need.”
Snapsheet transforms claims experiences for partners around the globe, from the world’s largest insurance carriers such as Zurich to sharing economy disruptors like Outdoorsy and Getaround to insurtechs like Bamboo and Clearcover.