“Software is eating the world,” Marc Andreesen claimed in 2011.He was right. Technology is intertwined in nearly every facet of life insurance today. But Protective’s COO Cissy Williams takes a different perspective: We can’t forget about the human element. In this episode, you’ll learn how to use empathy to balance the human and tech elements of the customer experience.
This podcast is created in partnership with Equisoft. Don’t miss an episode! Subscribe today at https://www.equisoft.com/life-
Penn Mutual: The Transformation of a 175-Year-Old ‘Data Science Company’
Forrester Analyst on What the Industry Future Holds & How to Prepare
Principal CIO on How a Strong IT Relationship Can Revolutionize Your Business
Northwestern Mutual’s Christian Mitchell: Agile Response to Customer Needs
Leveraging Tech and Data to Meet Digital Demands at Mutual of Omaha
The Big Bets MassMutual Has Made to Disrupt Life Insurance Distribution