AXA Konzern AG Renews Contract for Symbility’s Claims Connect, Mobile Claims

The insurer cites a strong partner relationship and software that exceeds its expectations of what claims software should be able to accomplish.

(Cologne, home of AXA Konzern AG. Photo credit: Eckhard Henkel.)

AXA Konzern AG (Cologne), a division of the AXA Group (Paris) and a leading German primary insurance provider selling multiple lines of insurance across Europe, has renewed its contract with Symbility (Toronto) for an additional multi-year term to continue deploying the Company’s industry property claims software Symbility Claims Connect and Symbility Mobile Claims.

Ralf Eisenhauer, Head of Claims Field Adjusters, AXA Konzern AG.

Ralf Eisenhauer, Head of Claims Field Adjusters, AXA Konzern AG.

“Symbility’s technologies have exceeded our expectations of what a claims software should be able to accomplish, and we have been very pleased with the functionality of both Claims Connect and Mobile Claims,” comments Ralf Eisenhauer, Head of Claims Field Adjusters, AXA Konzern AG. “Our relationship with the team at Symbility has been excellent since we started working with them and they have been supportive in managing our unique needs accordingly. We look forward to continuing this relationship with them for the foreseeable future.”

Reliability and Effectiveness

“We are very pleased that AXA Konzern AG has elected to continue working with us and utilizing our software on a global scale,” comments James Swayze, CEO, Symbility Solutions. “With over eight million clients and over €10.6 billion in premium income, the AXA Group is one of the world’s leading insurance providers and one we are proud to work so closely with. We view this as a testament to the reliability and effectiveness of our solutions and our commitment to ensuring that our clients have the tools they need to deliver a transparent solution to their own clients.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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