The definition of a good customer experience has changed as a matter of degree as consumers’ interaction has technology evolved. However, today insurers must look at customer experience as a difference in kind—and incorporate that insight into their plans to provide a compelling experience for the customer of the future. Delivering a superior customer experience Read More »
Duck Creek’s COO talks with IIR editor Anthony O’Donnell about the state of insurance technology, the digital transformation imperative, the shift from ‘Big Bang’ core technology implementations, the proposition of cloud, and the vendor’s progress since its 2020 IPO.
Graves, who will join Metromile’s board, joins Chamath Palihapitiya’s Social Capital, Mark Cuban and leading institutional investors as investors in the company.
Representing an expansion of Lockton’s existing relationship with CyberCube, Portfolio Manager will integrate with Lockton Re’s SAGE proprietary reinsurance analytics platform, to provide its clients with greater analytical insights and advice.
CB Insights Analyst Niall Williams discusses InsurTech-related findings of two recent reports.
Sun Life U.S. creates new absence management solution, using employer and employee feedback to make absence easier.
The public offering rose to a total of 9 million shares of Duck Creek’s common stock at a public offering price of $46.00 per share, up from an earlier proposed offering of 8 million.
Buckle expands availability of affordable, comprehensive auto insurance that covers gig drivers both on and off the clock to Tennessee.
The insurer has added the new service to its existing Roost Protection360 Commercial Property Telematics Service.
The insurer will use the AI solution to analyze auto damage within its auto insurance claims operations in the U.S., accelerating the speed at which claims can be processed for its customers.