Over the last few years insurance carriers have considered evolving their approach to insurance distribution. While some have invested in new digital tools, many have been slower to adapt. In today’s new “normal” the question is no longer “Should we?”; it’s now “How fast can we?” Join Us As We Discuss The Following: How challenges Read More »
Although data is the heart and soul of businesses, few IT shops have a vision of what the data architecture should look like to effectively meet the business demand for futuristic flexible information system.
Pfeifer’s appointment comes month after announcement it had secured $16.4 million in funding and acquired assets related to administration of warranty programs from Affinity Insurance Services, Inc.
The Vigobox device and Vigoapp support a more personalized digital experience that emphasizes safety, anti-theft and customer engagement, leading to greater trust between insurer and policyholder.
The insurer will use Cape Analytics’ property intelligence to improve underwriting decisions, risk selection, and customer experience.
The company also promotes three Retirement, Benefits, and Life division executives to senior vice president.
The firm will phase out the Esurance brand during 2020 and redirect funding to drive increased policyholder engagement and create greater customer value.
Novarica’s recent study shows overall IT spending ratios inching upward as insurers invest in greater speed-to-market, ease of doing business, and improved digital and data/analytics capabilities.
Customer experience is a hot topic in the insurance industry whether you define your customer as the agent or the policyholder. The pace at which consumer expectations change makes customer satisfaction an elusive goal—especially when carriers often think of customer experience from the perspective of traditional functional silos. However, in a world of customer-centric design, there Read More »
SMA has identified five prevalent distribution strategies that are currently deployed by small business insurers.