Novidea Names Yaniv Cohen Chief Customer Officer

The former Ex Libris and Verint executive brings operational and professional services experience to the vendor’s senior management team to support CX.

Betterview Announces New Funding Round

The funding will help the company continue its high rate of growth, support its path to profitability in 2023, and provide customers with new and enhanced products and features.

Boston Mutual Life Selects Majesco

The 131-year-old carrier seeks to transform its business and legacy solutions to offer enhanced experiences for policyholders, producers and employees.

Using Personal Cloud to Create Value for Insurance Customers, Part II

With the rapid growth of devices in the home—smart phones, tablets, laptops and more—insurance companies can benefit by offering a total home digital protection package that protects consumer devices in addition to the content stored on the device.