(Atlas mosaic in subway station. Photo credit: K.A. Stepanov.)
Atlas General Insurance Services (San Diego) has completed implementation of the FirstBest (Bedford, Mass.) Underwriting Management System (FirstBest UMS) for three lines of business. Using UMS Express, the vendor’s accelerated implementation methodology, Atlas was able to deploy FirstBest UMS in under three months for its commercial property, commercial general liability, and commercial package business.
Atlas selected FirstBest UMS to help support the key strategic initiatives of gaining book of business visibility and unifying processes and workflows, both within departments and across the organization, according to a vendor statement. The implementation addresses Atlas’ goals of enabling underwriting consistency, applying best practices, and eliminating legacy platform redundancies, according FirstBest.
(Related: FirstBest Product Suite 7.0 Includes Enhanced Underwriting Analytics and Integration)
The vendor reports that Atlas chose the UMS Express approach for its commercial property, commercial general liability, and commercial package lines because they are fast-growing business units. Owing to the successful implementation, Atlas is able to quickly write those lines of business, increase collaboration among members of the underwriting team, and decrease turnaround time of submissions, FirstBest says.
David Burns, VP of Professional Services, FirstBest Systems.
“When looking at how we wished to improve our underwriting processes, it was important for us to provide greater visibility during every stage of the submission lifecycle,” comments Ryan Clarkson, COO, Atlas General Insurance Services. “FirstBest UMS is already fostering more collaborative interactions on submissions within our underwriting teams. Streamlined workflows and ease-of-use of the system have significantly improved turnaround time of submissions.”
Valuable Approach
The UMS Express implementation was a valuable approach for Atlas in accelerating the underwriting of specific lines of business, according to David Burns, VP of Professional Services, FirstBest Systems. “Our proven implementation methodology allows customers to achieve value quickly, master the product, and take ownership of key implementation functions,” Burns comments. “Traditional implementations often introduce complexity, which can lengthen project timelines and delay realization of the product’s value. So we are excited that Atlas was able to use the UMS Express platform to realize key workflow and operational benefits in just three months.”