Appian Offers Free Application to Manage COVID-19 Response

The app establishes a central command center to safeguard the health and safety of employees, tracking health status, location, travel history and any COVID-19 incident details.

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Appian (Reston, Va.) a provider of business process management (BPM) and case management software has created a free COVID-19 Response Management application for enterprises and government agencies. The vendor reports that the application can be fully configured and adopted within two hours.

The app establishes a central command center to safeguard the health and safety of employees, tracking health status, location, travel history and any COVID-19 incident details. Employers can see the health and work status of all employees, by geography and department. The application runs in Appian’s HIPAA-certified Cloud.

Sidney Fernandes, CIO, University of South Florida.

The app also enables organizations to offer community support to their employees. “At Appian, we believe workplaces are more than simply jobs, they are communities, and they should rally together in challenging times,” a vendor statement says.

Appian reports that it built and automate for its own internal use, we have created and automated a “COVID-19 Help Department” to connect employee volunteers with employees who need assistance. “Appian has scores of volunteers rallied to help employees in need—delivering groceries, offering a ride, helping at home, or making virtual social connections,” the company’s statement adds. “In the application we announce today, we bring the same functionality to any organization that wishes to deploy it.”

Organizations can request, deploy, and configure the COVID-19 Response application in as little as two hours, according to the vendor. They do not have to be Appian customers to use the application, and no Appian expertise is required. Organizations implementing the application are given access to Appian’s COVID-19 Application Desk for assistance. When they call, the vendor says its staff will walk them through the setup process until the application is up and running. This service, like the software, is offered at no charge.

Appian is being used by Global 2000 organizations in financial services, pharma, manufacturing, and other industries to manage their COVID-19 response. Appian asserts that its software helps these organizations move quickly, adapt to change, and coordinate a disparate workforce.

Quick Deployment to Ensure Safety of Organization Members

“Centralizing accurate information about our people, where they are, and what they might need, and reaching our whole community is key to coordinating our organization during crises,” comments Sidney Fernandes, CIO, University of South Florida. “During the hurricane season of 2018, Appian helped us build and deploy an application for tracking our 50,000-student community in just one day. We use it to ensure the safety of our students and faculty during all crises.”

Qualifying organizations of 1,000 employees or more that would like to use Appian’s COVID-19 Response Management application can sign up for access at www.appian.com/covid-19-response-management.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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