Amerisure Ups Service to Agents with Guidewire ClaimCenter

The Michigan based P&C insurer sought new technology that could deliver enhanced operational efficiencies and customer service capabilities.

Amerisure Mutual Insurance Company has selected Guidewire ClaimCenter to meet the Farmington Hills, Mich.-based carrier’s goal of implementing a newer system to deliver better service to agents from both a business and technology perspective. Amerisure will deploy ClaimCenter to all lines of business, including workers’ compensation, in all of its service centers.

Shawn O'Rourke, CTO, Amerisure Insurance Company.

Shawn O’Rourke, VP , CIO, Amerisure Insurance Company.

“We selected ClaimCenter for a variety of reasons including its robust feature set, its versatility, and the fact that we will be able to configure it to meet our needs and support our unique service model,” comments Shawn O’Rourke, VP, CIO, Amerisure.

The new system will enable Amerisure to improve the quality of service provided to agencies; leverage a modern platform to consolidate and standardize claims handling systems and processes; and obtain better visibility into claims handling operations, according to a Guidewire statement.

Amerisure CTO Shawn O’Rourke Drives Tech-Enabled Relationship Strategy

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