(Express locomotive of New Mexico’s Rail Runner service. Photo credit: Sunil Prasannan.)
AMERIND Risk Management Corporation (Santa Ana Pueblo, New Mexico) has selected ISCS’s (San Jose, Calif.) SurePower Innovation suite to support a distribution strategy beyond its traditional direct-to-consumer distribution model. As part of what the carrier calls a legacy core administration and automation project, AMERIND has opted for a managed SaaS delivery model via ISCS’s SurePackage deployment option.
AMERIND, which describes itself as the only 100-percent, tribally-owned and operated insurance company domiciled in Indian Country, specializes in property, liability and workers’ compensation insurance for tribes, tribal governments, businesses and individuals to more than 430 tribes across 36 states. In the past, about 90 percent of AMERIND’s products were distributed direct-to-consumer, but due to recent growth the company has begun to partner with independent agents/brokers to reach more potential policyholders.
“As the company grows and moves to utilize a more agent-driven distribution model, new, modern technology was needed to connect and collaborate with business partners, as well as to process the new business that is brought in,” comments Dennis McCann, COO, AMERIND. “The selection of ISCS and SurePower Innovation will not only enhance AMERIND’s ability to serve our tribal customers better, but automate processes and identify new opportunities through expanded reporting and BI capabilities as well.”
Flexible Platform for Growth
ISCS’s SurePower Innovation will provide a flexible platform from which AMERIND will be able to grow, enhancing the company’s policy, billing and claims administration, as well as providing a firm foundation for expanded commercial lines and workers’ compensation opportunities, according to the vendor. During implementation, ISCS and AMERIND experts will work closely together as the insurer migrates from experience rating to comparative rating, overcomes challenges with geolocation and adds address verification capabilities, which will improve overall rating accuracy, ISCS reports.
“AMERIND has a long, successful history built on hard work and dedication to serving the insurance needs of Native Americans,” comments Andy Scurto, president, ISCS. “AMERIND joins a growing list of insurers that are recognizing the value of a SaaS deployment model. By selecting SurePackage, AMERIND will have access to new and enhanced features, such as document management and business intelligence, all on a single platform, enabling them to even better serve the needs of their customers.”