AMA Insurance Selects EXL LifePRO

AMA Insurance will use LifePRO for new business, administration, health insurance claims, billing, and analytics.

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AMA Insurance Agency, Inc. (Chicago), a subsidiary of the American Medical Association, has selected EXL’s (New York) EXL LifePRO platform to provide new business and policy administration platform services. The cloud-based deployment will be hosted by EXL along with ongoing application management support.

Pamela Moy, President, AMA Insurance.

“Physicians count on AMA Insurance throughout their careers—from medical school to retirement,” comments  Pamela Moy, President, AMA Insurance. “As we look to our future needs, we see EXL LifePRO as key to providing the technology foundation to support our success. Our relationship with EXL will provide the flexibility to enable our vision.”

EXL describes its LifePRO digital insurance solution as providing a full, 360-degree view of a client’s relationship across a broad range of life, health, and annuity products. The vendor says the platform offers a flexible web-based user interface and a complete library of digital services across policy servicing, party maintenance, agent and hierarchy management, and product configuration, to provide clients speed, security and scalability.

“EXL is excited to work with AMAI to provide a solution to quickly deliver innovative products and enable a digital customer experience for physicians and all certificate holders,” comments Keith Johnson, SVP, EXL. “AMA Insurance will use LifePRO for new business, administration, health insurance claims, billing, and analytics.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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