(Image source: Allianz Life.)
Allianz Life Insurance Company of North America (Minneapolis) has hired Stephen Kennedy as senior vice president of Enterprise Operations. In his new role, Kennedy will be responsible for the carrier’s operations division that provides administrative services for annuities and life insurance across various distribution channels. This includes the sourcing and digitalization strategies that support customer and producer needs. Kennedy reports to Chief Administrative Officer Cathy Mahone.
Customer-Centric Service Solutions
Prior to joining Allianz Life, Kennedy worked at AIG Life and Retirement, based in Houston, for more than 22 years. Most recently, he was Senior Vice president of Operations and led the fulfillment process for life, accident and health insurance applications within the division. He designed and implemented service delivery solutions that balanced efficiency with customer-centricity. Kennedy also held senior leadership roles within AIG supporting five different distribution channels.
Kennedy earned a Bachelor of Arts degree from Monmouth College in Monmouth, Ill. and a Master of Business Administration degree from the University of Illinois in Springfield, Ill. He is a Chartered Life Underwriter (CLU), a Chartered Financial Consultant (ChFC) and has FINRA Series 6 and 26 securities registrations.