AIG Opens Shared Services Center in Bulgaria

The new center in Bulgaria’s capital will support AIG’s insurance operations in 17 countries across Europe with Claims, Policy Servicing, Accounts Receivable, and Travel Assistance services.

(Alexander Nevsky Cathedral in Sofia, Bulgaria. Photo credit: Plamen Agov, studiolemontree.com.)

AIG has opened a new shared services centre in Sofia, Bulgaria. The location will support AIG’s insurance operations in 17 countries across Europe with Claims, Policy Servicing, Accounts Receivable, and Travel Assistance services, according to a company statement.

Peter D. Hancock, President and CEO, AIG.

Peter D. Hancock, President and CEO, AIG.

“This is a significant day for AIG, for our customers, and for our employees,” commented AIG CEO Peter Hancock at a ribbon-cutting ceremony and grand opening. “Opening this new center in Sofia, which will play an important part in our European operations, affirms our strong commitment to Bulgaria. In addition, we also plan to continue expanding our commercial insurance activities here.”

AIG currently employs 350 people in Bulgaria, 98 percent of whom are university graduates, and all speak at least one other language. By the end of 2015, AIG plans to increase staff numbers in Bulgaria to approximately 500.

Also attending the ribbon-cutting ceremony and grand opening were senior representatives of the Bulgarian government, including Vladimir Tudjarov, Secretary-General, Ministry of Economy; Mr. Stamen Yanev, Executive Director of InvestBulgaria Agency; and Mrs. Ralitsa Agayn-Guri, Vice Chairman of the Financial Supervision Commission. Also present were Mr. Bruce Burton, Deputy Chief of Mission in the Embassy of the United States in Bulgaria, and Mr. Thomas Bruns, Commercial Counselor in the Embassy of the United States in Bulgaria.

 

 

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

Leave a Comment

(required)