Insurance and the Year of Wearable Technology

A new Novarica Executive Brief charts the emergence and current popularity of wearable technologies. Author Tom Benton offers guidance on their potential use as a customer engagement channel and a vehicle for applications in areas such as claims, new business, underwriting and other insurance processes.

John Hancock’s Vitality Program: SVP Brooks Tingle Talks Wearable Devices

Observers of John Hancock’s innovative program have focused on data collection, but Vitality shows how the Internet of Things supports the future of the life insurance customer relationship as a high-touch partnership of shared interest in the policyholder’s well-being.