The solutions give policyholders a more simplified, streamlined, and secure user experience, and staff is enjoying process efficiencies, according to SafeAuto’s CIO.
Recurring credit card capabilities, a proprietary contact algorithm, data security and ease of integration across all SafeAuto’s customer facing platforms were strong factors in the carrier’s selection of the P&C industry-specific solution.
SafeAuto will be using InsureOne’s integrated carrier, agency and payment systems to manage policy issuance, underwriting, rating, billing, data warehouse and BI, CRM.
The nonstandard, minimum limits auto insurance carrier shifted to buy over build in its Capgemini-assisted implementation to modernize and replace legacy systems with Guidewire’s InsuranceSuite.
The platform lets consumers quickly and easily quote, bind, and purchase a SafeAuto insurance policy on a mobile-friendly, intuitive web portal.
The non-standard auto insurer has increased appraiser productivity by more than 100 percent, reduced staff by over 26 percent and expects to reduce claim cycle time through OnSource’s mobile app.
The vendor offers a cloud-based, comprehensive suite that goes beyond policy, billing, claims and data capabilities to serve as what CEO Chris Ewing calls a kind of “insurance company operating system.”
John Kish, SVP, CIO, SafeAuto.
Safe Auto headquarters, Columbus, Ohio.