Novarica CEO Matt Josefowicz describes Aite-Novarica Group—led by Kurt Reisenberg—is an extension of Novarica’s work, focusing on helping clients make the right decisions.
The rate at which technology permeates business and lifestyle continues to accelerate, but insurance IT spending is not keeping pace, according to Novarica’s Insurer IT Budgets and Projects 2017 survey report.
Wein’s expertise covers application development, infrastructure, architecture, process improvement, methodology including agile, quality assurance, business continuity and disaster recovery, outsourcing, performance and scalability.
Insurers are investing in customer experience, but they are still hampered by legacy systems, fragmentary governance, poorly integrated programs and a traditional focus on the agent as primary customer.
Next steps for personal lines P&C carriers will be to integrate telematics data and develop omnichannel strategies.
The over 600-page report includes in-depth information on 52 vendors and their solution, and notes industry trends, such as an increase in insurers’ willingness to accept cloud delivery of core systems.
A new Novarica Executive Brief charts the emergence and current popularity of wearable technologies. Author Tom Benton offers guidance on their potential use as a customer engagement channel and a vehicle for applications in areas such as claims, new business, underwriting and other insurance processes.
Beyond digital transformation based on largely proven technology, insurers must patiently explore the capacity of emerging technologies, such as AI and Big Data, for reshaping business processes over the longer term.
Designed to help carriers shorten their selections list of core system providers, the report features 43 solutions, summarizes the vendor organizations, technology, differentiators, client base, lines of business supported, deployment options, implementation, upgrades/enhancements, and key functionality.
Petersmark, one of several former CIO recruits to Novarica, will blend his recent CIO advocate role at Xby2 with Novarica’s existing services.