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All Posts by Zviki Ben Ishay

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Zviki Ben Ishay is the co-founder and CEO of Lightico, a SaaS platform for customer interactions, that digitally transforms millions of connections between businesses and their customers. With over 20 years of experience in customer experience, call center technology and service, Zviki has developed a keen understanding of what businesses can and need to do in order to provide better service through digital and remote means to the benefit of both businesses and their customers.

This author's posts:

  • 3 Tips for Brokers to Weather this Storm—and the Next
  • 5 Key Ways to Automate Insurance Claims Workflows
  • What’s Slowing Down Digital Transformation in Insurance?
  • 6 Imperatives for Successful Digital Insurance Initiatives
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TOPICS

  • Customer Experience
  • Leadership
  • IT & Business Strategy
  • Policy Administration
  • Claims
  • Billing
  • Distribution
  • Underwriting
  • Risk Management
  • Regulation & Compliance
  • Data & Analytics
  • Enterprise Technology
  • IT Governance

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