Sean Allen has over 18 year as a leader in the BPO industry and is currently Vice President of sales for Xchanging Insurance Services in North America. Across his career Allen has worked in the outsourcing of transactional communications documents for financial services companies. At DST Canada has served in a sales capacity for providing imaging and workflow solutions for accounts payable, reporting and acquisition programs for clients such as Franklin Templeton, TD Bank, MBNA, Scotia Bank, BMO and RBC. Allen later worked in DST’s mutual fund and broker industry business and in 2006 worked in the billing and payments outsourcing space. He spent the next seven years working with large insurance companies reengineering billing and payment processes, using on-shore, near-short and off-shore processing facilities.