Rahul Singh is the President of HCL Technologies’ Financial Services Division offering IT, Infrastructure and BPO services to HCL’s global clients across Banking, Capital Markets and Insurance. He is responsible for leading that business, developing client relationships and investing in strategic initiatives which meet the next generation technology and operations needs of financial services and technology clients. Singh started his career with Citibank in 1986 and over the years, occupied various positions in business and technology. In 1998, he founded Citigroup Global Services (aka eServe International)—India’s first financial services BPO organization. As the CEO and Managing Director of the firm, he grew eServe to a 15,000-member organization with multiple service lines. He is a Mechanical Engineer and holds an MBA (Finance) graduate from Mumbai University, India. He has also completed a Senior Executive Program from the London Business School, UK.