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All Posts by Nick Romano

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Nick Romano is co-founder and CEO of  Messagepoint, provider a cloud-based Customer Communications Management (CCM) platform. Romano is an expert in the CCM space and on the design, successful implementation and management of high-volume, enterprise-class customer touchpoint messaging strategies. Over the years, Romano has helped many Fortune 1000 companies transform the way they communicate with their customers.

This author's posts:

  • Where Can a Hybrid Cloud Approach Take Your Insurance Customer Communications?
  • Creating a Document Center of Excellence, Part III: Achieving the Benefits
  • Creating a Document Center of Excellence, Part II: Best Practices
  • Creating a Document Center of Excellence, Part I: Strategic Awareness
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TOPICS

  • Customer Experience
  • Leadership
  • IT & Business Strategy
  • Policy Administration
  • Claims
  • Billing
  • Distribution
  • Underwriting
  • Risk Management
  • Regulation & Compliance
  • Data & Analytics
  • Enterprise Technology
  • IT Governance

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