Nancy Casbarro is a Vice President of Research and Consulting at Novarica. She has over 30 years of insurance technology experience. Most recently, Nancy served as the IT Solutions Delivery Vice President for the Group Benefits business at MetLife supporting products, claims, underwriting, distribution development, and national accounts. Nancy also has extensive experience in property/casualty, supporting data warehousing, business intelligence, financial reporting, agent commissions, document management, policy administration, claims processing, and image and workflow applications at the MetLife Auto & Home company. Nancy holds a BS in Management Information Systems from the University of Rhode Island. She can be reached directly at [email protected].