Insurance Innovation Reporter

Insurance Innovation Reporter

Resources for Insurance IT Strategists

Menu

Skip to content
  • News
  • Features
  • Commentary
  • Sponsored Content
  • Events
  • Downloads

Tag Menu

Skip to content
  • Customer Experience
  • Leadership
  • IT & Business Strategy
  • Policy Administration
  • Claims
  • Billing
  • Distribution
  • Underwriting
  • Risk Management
  • Regulation & Compliance
  • Data & Analytics
  • Enterprise Technology
  • IT Governance
M

All Posts by Keith Johnson

Share
Share on TwitterShare on Facebook+1Share on LinkedIn Share

Keith Johnson heads the Life and Annuities Business Unit at EXL and is a proven executive with over 30 years of diverse business experience in Life and Annuities. Over that time, Johnson was a Partner at Accenture where he held multiple roles, including running the Life insurance e-commerce practice, CRM practice and Insurance BPO practice. He also served as Client Partner for a number of large insurance carriers and served as the COO/CIO for Marketplace by John Hancock. Today at EXL, Johnson’s main focus is helping insurers streamline operations, manage risk, and fulfill a differentiated customer experience through digital enablement leveraging EXL’s proprietary software assets (LifePRO and LISS), analytics and operations management. Johnson earned his AB in Computer Science from Brown University.

This author's posts:

  • Building Effective Digital Customer Acquisition in Life & Annuities
Register to receive our email newsletter and event announcements
Insurance Innovation Reporter
  • Subscribe
  • Reprint Services
  • Advertising Information
  • Editorial Calendar
  • Privacy Policy
  • About Us
  • Contact
Friend me on FacebookFollow my company on LinkedInRSS FeedFollow @IIReporter
  • News
  • Features
  • Commentary
  • Sponsored Content
  • Events
  • Downloads

TOPICS

  • Customer Experience
  • Leadership
  • IT & Business Strategy
  • Policy Administration
  • Claims
  • Billing
  • Distribution
  • Underwriting
  • Risk Management
  • Regulation & Compliance
  • Data & Analytics
  • Enterprise Technology
  • IT Governance

Copyright ©2023 Pembury Strategic Services. All rights reserved.

LOGIN

Not registered yet? Register now.
Forgot password? Click here.