Karlyn Carnahan is Head of The Americas for Celent’s Property Casualty insurance practice, focused on underwriting, claims, distribution management, and insurance strategy. She is a widely recognized expert on these topics who has been extensively published in a broad range of industry media and general business media. Carnahan’s consulting experience includes numerous systems selection projects across policy admin, billing, claims, loss control, CRM, and other core systems. She has also completed multiple IT organizational assessments, primary market research of insurance agents for carriers, marketing and product roadmap strategies for multiple software vendors and other strategic projects for carriers. She joined Celent from Novarica where as a principal she published over 40 reports on emerging issues, industry trends, and technology solutions. Prior to that she had an extensive career in the insurance industry, including senior roles at Fireman’s Fund, InsWeb and Sun Microsystems.