Jonathan Nichols, Global Head of Customer Success at Ventiv Technology, has more than 20 years of experience focused on delivering a world-class, end-to-end, customer experience. Prior to joining Ventiv, Nichols was most recently Chief Operating Officer for an InsurTech software firm, Origami Risk, where he led a professional services team resulting in strong organic growth, outstanding client retention, and national recognition for creating a work environment recognized as one of the “Best Places to Work.” Nichols prior experience also includes leading product management, information technology, and cybersecurity functions.