Jim Ryan is vice president and industry market lead for Pegasystems’ insurance business. He is responsible for developing Pega’s insurance product strategies and works with clients to develop solutions that address their business objectives. Ryan has held senior leadership roles at AIG, AON, Swiss Re, and Ernst & Young covering the life, property and casualty, alternative risk transfer, and multinational segments. As a CIO, he led distribution and customer engagement transformation programs that included SAAS, cloud transformation, and process automation solutions.