Jeff Haner is a member of Gartner’s Global Insurance Industry Research. The primary focus of his research is business transformation within property/casualty insurance with an emphasis on core platforms. His coverage includes core modules for policy, billing and claims management; rating; and underwriting. He also covers emerging technologies for digital business, such as the Internet of Things, drones and blockchain. Haner has authored Gartner’s Magic Quadrants and MarketScopes for P&C policy and claims solutions since 2011.